This is the online Privacy Policy of PGI in relation to the website [].

Capitalised terms used but not defined herein shall have the meanings ascribed to such terms in the Terms and Conditions of Use of this Website (“Terms”) and this Privacy Policy shall, at all times, be deemed to be a part of Terms.

Your privacy is important to us. To better protect Your privacy, PGI provides this Privacy Policy explaining the online information practices and the choices You can make about the way Your Personal Information is collected, handled, dealt with and used at or in connection with this Website. By accepting the Terms, You shall also be deemed to have accepted the terms of this Privacy Policy. PGI values the importance You attach to Your Personal Information given to PGI and therefore PGI has taken all reasonable measures and precautions to (i) keep such information safe and secure and to prevent any unauthorized access to or misuse of the same; and (ii) enable You to review and edit the same.

We are concerned about the privacy of our visitors. In a few cases, we may ask for Your Personal Information. We will not disclose your Personal Information to third parties without Your consent. Please be aware that we do not control other websites to which you may be led through the links provided on our Website, and to which our Privacy Policy does not apply.

We receive and store any information including Personal Information You enter on Our Website or provide Us in any other way. You provide this information when You search, participate in a contest, fill a questionnaire, communicate with customer service, provide information when You register as a member, communicate with Us via phone, e-mail or in any other way. As a result of such actions, You might supply Us with Personal Information such as, but not limited to, Your name, address, postcode, mobile or other telephone number, date of birth, gender, credit card information or any other information that maybe considered as personal information under the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 or any other applicable law for the time being in force (“Personal Information“), information on how You use Our Products and services, and information on Your browsing activity whilst visiting Our Websites and any other information with respect to Your use of Our Product(s) and service(s). We might also ask for other specific information from time-to-time. You are giving us Your unconditional consent to the collection, storage and use of Your Personal Information as set forth in this Privacy Policy.


We do not trade, sell or transfer Your Personal Information in any manner, except as specified herein to which You expressly consent. You acknowledge, consent and agree that PGI may access, preserve and disclose Your Personal Information if required by law or in good faith, if PGI believes that such access, preservation, or disclosure is reasonably necessary: (i) to comply with legal process; (ii) to enforce the Terms; (iii) to respond to claims that any content violates the rights of third parties; (iv) to respond to Your requests for customer service; or (v) to protect the rights, property, or personal safety of PGI, its other Customers and the public.

We collect only such Personal Information that is believed to be relevant and is required to understand You or Your interests. We use the information that You provide for improving Our services such as:

  • facilitating Your use of the Website;
  • responding to Your requests;
  • providing You with information about the Product(s) and then sending You information materials, newsletters and offers;
  • to notify You of any updated information and new offers;
  • sending You important information regarding the Website, changes to the Terms of the Website and policies and/or other administrative information;
  • sending You surveys and marketing communications that PGI believes may be of interest to You;
  • helping You address Your problems with the Website;
  • providing You with customer service;
  • properly administrating the Website;
  • conducting internal reviews and data analysis for the Website;
  • improving the Product(s);
  • protecting the integrity of the Website;
  • customizing user interface and improving Our Website, and Our communication with You;
  • to otherwise support Your relationship with PGI; or for such other purposes as PGI may deem fit to prevent fraud and unlawful use of the Website.

Some of Your Personal Information may be shared with and used by third parties who shall need to have access to information, such as credit card processing companies, etc. to enable them and/or PGI to perform their duties and fulfil Your requirements. We do not allow any unauthorized persons or organization to use any Personal Information that the Website may collect from You. However, PGI is not responsible for any information including Personal Information collected or shared or used by any other third party website due to Your browser settings. Further, under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or members may abuse or misuse Your information that they collect from the Website. Therefore, although PGI uses industry standard security practices to protect Your privacy, PGI does not promise, and You should not expect that Your Personal Information or private communications would always remain private.

When You use the Website, We may automatically collect and store certain information in server logs, including but not limited to internet protocol (IP) addresses, internet service provider (ISP), browser type and language, viewed and exit pages. We use this information to better understand our users’ operating systems, for system administration and to audit the use of the Website. We do not use this data to identify the name, address or other personal details of any individual.

Notwithstanding anything contained in this Privacy Policy or elsewhere, PGI shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).

A “Force Majeure Event” shall mean any event that is beyond the reasonable control of PGI and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.

You acknowledge that apart from Your Personal Information, any information or content provided by You in furtherance of any schemes/ promotional offers, can be used, accessed, preserved and disclosed by PGI in accordance with and for the purposes set out in the Terms and this Privacy Policy.


When You use the Website, certain information may be stored locally on Your device using “cookies” or similar technologies. A cookie is a piece of data that is sent to Your device, which stores the cookie if web browser of Your device is enabled to accept cookies. We use cookies to customize Your experience on the Website. Most devices will allow You to erase cookies from Your device’s storage, block acceptance of cookies, or receive a warning before a cookie is stored. If You block cookies, some portions of the Website may not function properly.

We do not control cookies in third party content, and We encourage You to check the privacy policies of these third parties to learn about their use of cookies, web beacons, and other technology. We may also use a third party advertising company to display advertisements on the Website. These companies may use information about Your usage to this Website, in order to provide advertisements on the Website about goods and services that may be of interest to You.

If You have consented to the collection, use and/or disclosure of Your Personal Information as identified in the Privacy Policy, You may withdraw the same by communicating to PGI, in writing, at the email address mentioned in the Terms.


Following registration, You can review and change the Personal Information You submitted during registration. If You change any such information, PGI may keep track of Your old information. You can change Your registration information such as Your email address etc.

We will retain in Our files, the information You have requested to remove for certain circumstances, such as to resolve disputes, troubleshoot problems and enforce the Terms. Further, such prior information is never completely removed from Our databases due to technical and legal constraints, including stored ‘back up’ systems. Therefore, You should not expect that all of Your Personal Information would be completely removed from Our databases in response to Your requests.


This Website is not intended for use by minors, and thus PGI does not knowingly collect personal data from minors. If PGI becomes aware that a minor has registered without such approval, PGI has the right to expunge any related Personal Information of such minor from our records and cancel the account.

We strongly encourage parents and guardians to supervise the online activities of their minor children and consider using parental control tools available from online services and software manufacturers to help provide a child-friendly online environment.


All complaints in relation to Your Personal Information shall be directed to the Grievance Officer at the following contact details:

Name: Shweta Sabharwal
Email address: [email protected]

PGI shall redress the complaint expeditiously and in compliance with applicable laws.

[ELP Comment: As per the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 framed under the Information Technology Act, 1000, each body corporate shall designate a Grievance Officer and publish his name and contact details on its website. The Grievance Officer shall redress the grievances or provider of information expeditiously but within one month from the date of receipt of grievance.]